Anaya Nolan
LawDepot is an online service that provides legal document templates and forms for various needs. It was founded in 2001 by Ken Sawyer, a lawyer who wanted to bring cheaper legal documents to people in the United States and Canada. LawDepot has served over two million people, helping them create over four million online legal forms and documents, and saving its customers over $1 billion in legal fees. The company has received positive reviews from thousands of customers on Trustpilot, Sitejabber, BestCompany, and Top Ten Reviews, with an average rating of 4.5 stars. It has also earned an A+ rating from the Better Business Bureau, indicating its trustworthiness, honesty, and commitment to customer satisfaction.
| Characteristics | Values |
|---|---|
| Trustworthiness | A+ rating from the Better Business Bureau |
| Customer Satisfaction | 4-star rating on Trustpilot, 4.5 stars from 1,814 reviews on Sitejabber, 8.8 Trustpilot score |
| Customer Support | Friendly, helpful, professional, and efficient |
| Number of Users | Served over 2 million people |
| Number of Documents | Over 150 legal documents |
| Pricing Options | Yearly, monthly, and pay-per-document options, as well as a 7-day free trial |
| Refund Policy | Refunds available upon request within 30 days of purchase |
| Document Creation Process | Straightforward, user-friendly, and cloud-based |
| Document Customization | Customizable, downloadable, and printable documents |
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What You'll Learn
LawDepot's customer support team
LawDepot is an online service that provides legal document templates and forms for various needs. It was founded in 2001 by lawyer Ken Sawyer, who aimed to make legal documents more affordable for people in the United States and Canada. The company has since expanded its reach internationally.
LawDepot has served over two million people, helping them create more than four million online legal forms and documents, resulting in over $1 billion in savings in legal fees. It offers a comprehensive selection of legal forms and resources for those seeking an alternative to traditional legal services. LawDepot provides a cloud-based solution, allowing users to create, download, and print legal documents such as wills, revocable living trusts, and powers of attorney.
In addition to its customer reviews, LawDepot has received recognition from reputable sources. It has been accredited by the Better Business Bureau (BBB) with an A+ rating, indicating high standards for trustworthiness, honesty, and customer satisfaction. LawDepot also displays the BBB's Accredited Business seal, demonstrating its commitment to fairly and promptly resolving customer issues. The company's strong reputation is further solidified by consumer recognition and certifications from business assessment entities and security organizations.
LawDepot offers a week-long free trial for new users, after which the license renews at $33 per month, including unlimited document creation and printing. This subscription can be cancelled at any time. Alternatively, LawDepot provides a pay-per-document option ranging from $7.50 to $119. The company also offers a yearly prepaid subscription at a discounted rate of $7.99 per month. If customers are not satisfied, LawDepot offers a refund within 30 days of purchase.
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LawDepot's Trustpilot score
LawDepot has received mixed reviews on Trustpilot, with customers having varying experiences with the platform. While the majority of reviews on Trustpilot are positive, with a 4-star rating out of 7,182 reviews, there are also negative reviews that highlight issues with unexpected subscription charges, rejected forms, and difficulties with customer service.
One customer on Trustpilot praised LawDepot for its ease of use and cost-effectiveness, particularly for downloading short-hold tenancy agreements. They also mentioned LawDepot's quick response via email when they needed help. Another reviewer commended LawDepot for making the process of creating legal documents easy and navigable.
However, a different reviewer on Trustpilot shared their disappointment with LawDepot's automatic subscription renewal after the 7-day free trial, resulting in unexpected monthly charges. Another customer expressed their dissatisfaction with LawDepot's customer service, describing their experience as prompt but not pleasant. Additionally, a reviewer on Trustpilot mentioned that their form for a will was rejected, and LawDepot refused to refund the fee.
It is worth noting that LawDepot has an overall rating of 4.5 stars out of 1,814 reviews on Sitejabber, a different review platform. This indicates that most customers are generally satisfied with their purchases, frequently mentioning great service, legal documents, and good experiences.
LawDepot has also earned an A+ rating from the Better Business Bureau, showcasing its commitment to trustworthiness, honesty, and customer satisfaction. The platform's strong reputation is further solidified by consumer recognition and certifications from reputable sources, reinforcing its standing as a trustworthy source for legal documents.
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LawDepot's pricing options
LawDepot offers an all-access one-week free trial, which then renews at a cost of $35 per month. If you are unsatisfied with the service and request a refund within 30 days of purchase, LawDepot will refund that purchase.
LawDepot has earned an A+ rating from the Better Business Bureau, indicating that it meets high standards for trustworthiness, honesty, and customer satisfaction. The company also displays the BBB's Accredited Business seal, which means they are committed to resolving customer issues fairly and promptly.
LawDepot has a rating of 4.5 stars out of 1,814 reviews on Sitejabber, with 7,182 reviews and a 4-star rating on Trustpilot. Reviews mention that LawDepot offers great service, legal documents, and a good experience. One review mentions that LawDepot is cost-effective.
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$19.95 $19.95
LawDepot's document creation process
LawDepot has established itself as a trustworthy source of legal documents over two decades. It has a team of lawyers who have developed an extensive library of quality legal forms and resources. The company has earned an A+ rating from the Better Business Bureau, indicating its commitment to high standards of trustworthiness, honesty, and customer satisfaction.
The company's customer support team has a strong reputation for being friendly, helpful, professional, and responsive. They are dedicated to resolving customer issues promptly and fairly, as demonstrated by their display of the BBB's Accredited Business seal. This commitment to exceptional customer service is a significant factor in LawDepot's trustworthiness.
While the process is generally user-friendly, some reviewers have mentioned that the documents can sometimes be challenging to navigate, with unclear boxes and a lack of instructions for first-time users. However, overall, LawDepot has received positive feedback, with many customers mentioning great service, legal documents, and good experiences. The company also offers a 30-day refund policy, further demonstrating its commitment to customer satisfaction.
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LawDepot's legal document preparation
LawDepot has established itself as a trusted source for legal document preparation. Founded in 2001 by Ken Sawyer, LawDepot has an extensive library of quality legal forms and resources. The company has earned positive reviews from customers, with a 4-star rating on Trustpilot and 4.5 stars from 1,814 reviews on Sitejabber. The majority of customers have expressed satisfaction with their purchases, highlighting great service, legal documents, and good experiences. LawDepot ranks second among legal document sites.
The company's strong reputation is further solidified by consumer recognition and certifications from reputable sources, including newspapers, business assessment entities, and security organizations. LawDepot has also received an A+ rating from the Better Business Bureau, indicating high standards of trustworthiness, honesty, and customer satisfaction. LawDepot's commitment to resolving customer issues promptly and fairly is demonstrated by its display of the BBB's Accredited Business seal.
LawDepot's customer support team is known for being friendly, helpful, professional, and efficient. This exceptional level of customer service plays a significant role in building trust with users who rely on them for their legal needs. The company offers a 30-day refund policy, further showcasing their dedication to customer satisfaction.
With over two decades of experience, LawDepot provides diverse legal documents for various purposes, both in Canada and internationally. Their team of lawyers ensures that the forms are up-to-date and compliant with the latest local rules and regulations. LawDepot's services are designed to be user-friendly, allowing individuals to navigate the process of creating the necessary documents with ease.
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Frequently asked questions
Yes, LawDepot is a legitimate company founded in 2001 by Ken Sawyer, a lawyer who wanted to bring cheaper legal documents to people in the United States and Canada. The company has served over two million people, helping them create over four million online legal forms and documents, and saving its consumers over $1 billion in legal fees.
LawDepot has earned an A+ rating from the Better Business Bureau, indicating that it meets high standards for trustworthiness, honesty, and customer satisfaction. The company is committed to resolving customer issues fairly and promptly and has a strong reputation, as evidenced by certifications from reputable sources. LawDepot also has a 4.5-star rating from 1,814 reviews on Sitejabber, with most customers reporting satisfaction with their purchases and praising the company's great service, legal documents, and good experience.
LawDepot customers generally have positive feedback, with many highlighting the company's friendly, helpful, professional, and efficient customer support. Some customers have reported that the document creation process is straightforward and user-friendly, making it easy to navigate and create the necessary documents. However, a few customers have mentioned that the documents can be a little difficult to maneuver, with unclear boxes and instructions. LawDepot has a rating of 4 stars on Trustpilot, with over 69% positive customer feedback.
