
Law firms can act as debt collectors, but they are subject to the same rules and restrictions as any other creditor or collection agency. Both debt collection law firms and debt collection agencies are regulated by the Fair Debt Collection Practices Act (FDCPA). However, debt collection agencies are limited in their abilities to take action against debtors. Debt collection law firms, on the other hand, can pursue legal action if constant communication is unsuccessful.
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What You'll Learn

Law firms vs collection agencies
Law firms and collection agencies serve the same purpose initially: they can both send a demand letter and call the debtor to request the outstanding amount owed. However, there are some key differences between the two.
Collection agencies are limited in their abilities to take action to collect a debt. This generally involves constant and continued contact, either by letters or telephone calls, with a debtor to pay all or a portion of the debt. They are also unable to file suit against a debtor and will have to engage a third-party law firm to do so. Collection agencies are also subject to the Fair Debt Collection Practices Act (FDCPA), which governs the actions that all third-party debt collectors must take when collecting consumer debt. This includes notice and disclosure requirements when contacting debtors, and limitations on such contact.
On the other hand, law firms are able to use legal enforcement mechanisms such as the issuance of information subpoenas with restraining notices against a debtor's bank accounts and wage executions. Law firms also focus on a smaller amount of claims that are appropriate for suit in court. They can file suit, enforce a judgment, and use legal mechanisms limited to the state jurisdiction where the attorneys hold licensure. Law firms are also subject to the FDCPA and must follow the same rules and restrictions as any other creditor or collection agency. However, they must also follow additional rules, such as clearly stating that they are acting only as a debt collector when sending a collection letter to the consumer.
It is important to note that the choice between a debt collection law firm and a debt collection agency depends on the specific circumstances of the creditor, including the type of debt, the number of claims, and the complexity of the debt in question. While debt collection agencies may pursue lower balances, law firms can employ staff collectors to handle low minimum balances. Additionally, law firms may devote more time to getting to know their business clients and developing a tailored plan, which can increase the likelihood of success in collecting the debt.
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Legal enforcement mechanisms
The Fair Debt Collection Practices Act (FDCPA) is a federal law that limits the actions of debt collectors and prevents abusive, deceptive, and unfair practices. The FDCPA prohibits debt collection companies from using abusive, unfair, or deceptive practices to collect debts. Under the FDCPA, debt collectors may include collection agencies, debt buyers, and lawyers. The FDCPA covers the collection of debts that are primarily for personal, family, or household purposes. It does not cover business debts or debts owed to the original creditor or business.
State laws also provide protections against unfair and deceptive practices. For example, in Florida, courts examine a variety of factors to determine whether a collection letter from a law firm is misleading or harassing. Federal and state laws require that law firms be transparent when sending collection letters to consumers, clearly stating that they are acting as debt collectors. This is to prevent consumers from feeling intimidated by receiving a letter from an attorney.
It is important to note that debt collection agencies and law firms have different capabilities. While both can send demand letters and make calls to request the outstanding amount, collection agencies are limited in their ability to take legal action. They often send correspondence to debtors in multiple jurisdictions and may report late payments to credit bureaus to encourage payment. On the other hand, law firms can file suits, enforce judgments, and use legal mechanisms within their state jurisdiction. They are more likely to pursue legal action if constant communication attempts are unsuccessful.
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Debt collection practices
Debt collection agencies are limited in their abilities to act to collect a debt. This generally involves constant and continued contact, either by letters or telephone calls, with a debtor to pay all or a portion of the debt. While debt collection law firms can also take these actions, they are equipped to pursue further action if these constant communications are unsuccessful.
Both debt collection law firms and debt collection agencies are regulated by the Fair Debt Collection Practices Act (FDCPA). However, a collection law firm, like a collection agency, is subject to the requirements of the local jurisdiction as a third-party debt collector, which usually means that a collection law firm must obtain a state or city license to collect consumer debt. For example, collection law firms engaging in collecting consumer debt in New York City must obtain a debt collection agency license from the New York City Department of Consumer Affairs.
A collection agency will usually report debtors' late payments to the credit bureaus as a tool to encourage payment. Collection law firms, however, are able to use legal enforcement mechanisms upon entry of judgment against debtors. This can include the issuance of information subpoenas with restraining notices against a debtor's bank accounts and wage executions. Law firms also focus on a smaller amount of claims that are appropriate for suit in court.
It is common for many debt collection law firms to obtain default judgments once a case is filed. Once a default judgment is entered, an attorney knows the additional actions necessary to collect from a debtor. These further actions might require filing additional paperwork with the court. This could include filing a property lien on unexempted property, collecting profits from a business or rental income, levying on personal property including vehicles, and garnishing a debtor’s wages.
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Debt collection letters
Law firms, when acting as debt collectors, must adhere to specific guidelines. Firstly, they must be transparent and clear that they are acting solely as debt collectors and not imply any legal action. Secondly, they must include precise and professional contact details of both the law firm and the client. Complete letterhead information, mailing addresses, and clear channels for communication and response are essential. Sending the letter through certified mail with a return receipt creates a verifiable record of the collection efforts.
The letter should also provide a comprehensive breakdown of the outstanding balance, including the original invoice amount, service dates, and any additional charges. It is important to specify the debt in question and reference the original contract or agreement. If possible, it is beneficial to highlight partial payment options to encourage client engagement.
It is worth noting that the exact content of the debt collection letter may vary depending on the client's specific situation and the rules of the relevant jurisdiction. Law firms may also consider creating a debt collection letter template to easily customize letters for different clients and situations.
> Re: Follow-up for Invoice #123-001
> [Your law firm's name]
> [Your full name]
> [Your mailing address]
> [Client's full name]
> [Client's address]
>
> Dear [Mr./Mrs./Ms.] [Client's Name],
>
> Thank you again for allowing our law firm to provide legal representation for your case. This letter is a friendly reminder that your payment of [amount] for Invoice # [invoice number] is due by [date]. For your convenience, we have attached a copy of your invoice to this letter. We accept personal checks, and credit card payments can be made through the secure portal on our website. The link to remit payment is included in your invoice. Please feel free to contact our office if you have any questions or concerns.
>
> Sincerely,
> [Your law firm's name]
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Debt collection agencies' limitations
Debt collection agencies are limited in their abilities to take action to collect a debt. This generally involves constant and continued contact, either by letters or telephone calls, with a debtor to pay all or a portion of the debt. While debt collection law firms can also take these actions, they are equipped to pursue further action if these constant communications are unsuccessful.
Both debt collection law firms and debt collection agencies are regulated by the Fair Debt Collection Practices Act (FDCPA). However, debt collection agencies are subject to the requirements of the local jurisdiction as a third-party debt collector, which usually means that they must obtain a state or city license to collect consumer debt. For example, collection agencies in New York City must obtain a debt collection agency license from the New York City Department of Consumer Affairs.
The FDCPA prohibits debt collection companies from using abusive, unfair, or deceptive practices to collect debts from you. The FDCPA covers the collection of debts that are primarily for personal, family, or household purposes. It doesn’t cover business debts and it also doesn’t generally cover collection by the original creditor or business you owed money to. Under the FDCPA, debt collectors can include collection agencies, debt buyers, and lawyers.
The law also limits how and when a debt collector can contact you about covered debts. For example, a debt collector can't call you more than seven times within a seven-day period or within seven days after talking with you by phone about a particular debt. They also can't privately message you on social media if you ask them to stop. If the debt collector communicates with you using an email address, telephone text number, or other electronic medium, they must offer you a simple method to opt out.
Additionally, if a debt collector knows that an attorney is representing you about the debt, the debt collector generally must stop contacting you and must contact the attorney instead. This is only true if the debt collector knows, or can easily find out, the name and contact information of your attorney.
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Frequently asked questions
Both debt collection law firms and debt collection agencies are regulated by the Fair Debt Collection Practices Act (FDCPA). However, a collection agency is limited in its ability to take action against a debtor. This generally involves constant and continued contact, either by letters or telephone calls, with a debtor to pay all or a portion of the debt. On the other hand, a debt collection law firm can also take these actions but is equipped to pursue further action if these constant communications are unsuccessful.
There are three reasons why a first-party creditor may choose to use a law firm to collect a debt. Firstly, they know the lawyer may be able and willing to work around the FDCPA. Secondly, they know receiving a letter or a phone call from a law office is a lot more intimidating, even frightening, than receiving one from a collection agency, and they are hoping to use those emotions to coerce you into paying the bill. Lastly, if they decide to sue you over the bill it’s useful to have a lawyer involved from the start.
If you receive a confusing or harassing communication from a law firm regarding a debt, you can contact the experienced consumer debt collection and harassment attorneys at organisations such as the Dolman Law Group Accident Injury Lawyers, PA. They are familiar with both the Federal Debt Collection Practices Act (FDCPA) as well as state-specific laws such as the Florida Consumer Collection Practices Act.




















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