Anaya Nolan
Lexington Law is a law firm that specializes in rebuilding credit scores for users across the US. The company promises to help improve credit scores by identifying and removing errors and inaccuracies from credit reports. However, there may be times when you want to cancel their services, such as when they are unable to meet your expectations or when you no longer need their services. You can cancel your subscription by contacting Lexington Law via phone, email, or mail, but be aware that you may still be charged for the full monthly fee and any additional services provided before cancellation. To avoid unnecessary charges, it is recommended to review your contract and cancellation policy carefully and take proactive steps to stop any automatic payments.
| Characteristics | Values |
|---|---|
| Can you cancel Lexington Law? | Yes |
| How to cancel | Online, by phone, by email, by mail, or via a personal finance management app |
| Online | Log in to your Lexington Law account, head to the "Contact Us" page, fill out the form, or connect with an online agent |
| Phone number | (800) 341-8441 or (844) 346-3403 |
| Email address | [email protected] or [email protected] |
| Postal address | Lexington Law Firm, Attn: Cancellations 360 N 700 E Ste A Provo, UT 84606 |
| App | DoNotPay |
| Time taken to cancel | Up to 40 minutes |
| Time taken to improve credit score | Around six months or more |
| Cost | Fairly steep fees |
| Cancellation fee | Full monthly fee, plus any other service fees |
| Money-back guarantee | Available if you cancel within 5 days of enrollment |
| Automatic payments | Cancel them separately |
| Confirmation | Request confirmation in writing |
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What You'll Learn
Reasons for cancelling Lexington Law
While Lexington Law has helped many repair their credit, there are several reasons why you may want to cancel their services. Here are some reasons for cancelling Lexington Law:
Cost
Lexington Law's services come at a cost, and while they offer various service packages, you may find that handling disputes yourself could save you money. If you have only a few errors to correct or limited time left on your contract, doing it yourself takes patience, perseverance, and organization, but it is doable.
Lack of Progress
Improving your credit score takes time, and if Lexington Law hasn't made significant progress in disputing or removing errors within the first few months, you may want to cancel and seek alternatives. It's important to have clear expectations, as truly improving your credit can take around six months or more.
Financial Stress
Life events such as losing your job, unexpected medical bills, or other financial stresses can make even reasonably priced credit repair services feel unmanageable. In such situations, cancelling non-essential services like Lexington Law may be necessary to alleviate financial burdens.
Achieved Credit Goals
Lexington Law states that they are happiest when their clients cancel their services after reaching their credit goals. If you have successfully improved your credit score and achieved your desired goals, you may no longer need their services and choose to cancel.
Alternative Options
There are alternative credit repair companies and options available. Researching and evaluating different companies can help you find the best fit for your unique situation. You may discover more suitable services or plans that better align with your needs and budget.
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Cancelling methods
Lexington Law is a law firm that helps rebuild credit scores by removing negative items from credit reports. While the company has been in the credit repair business for over 25 years, there may be reasons why you want to cancel their services.
Understanding Your Cancellation Policy
Before initiating the cancellation process, it is important to review your specific cancellation policy, which should be easily accessible on Lexington Law's website or by contacting their customer service. Understanding the terms of your agreement will make navigating the cancellation process much smoother.
Online Cancellation
You can cancel your Lexington Law membership online by logging into your account on their website. If you have forgotten your login information, you can request a password reset using the email address associated with your account. You may also need to complete a captcha verification before accessing your account. Once logged in, you can submit a cancellation request.
Contacting Client Services
You can cancel your subscription by contacting Lexington Law's client services. They can be reached by phone, email, or mail. When calling, select the "current client" option and request to speak to a member of the client services team. Their phone number is (844) 346-3403.
If you prefer to cancel by email, send your request to [email protected] or [email protected]. In the subject line, write "Cancellation Request" and include your full name, account number, and desired last day of service. Request written confirmation of your cancellation.
For mail, print and complete Lexington Law's Termination Form and send it to the following address:
> Lexington Law Firm
> Attn: Cancellations
> 360 N 700 E Ste A
> Provo, UT 84606
Make copies of the form before mailing and consider using a delivery confirmation tracking service to ensure its arrival.
Using Third-Party Apps
You can also use third-party apps, such as DoNotPay or Rocket Money, to streamline the cancellation process. These apps can help you jump the phone queue, submit your cancellation request online, and even provide virtual credit cards to prevent unnecessary charges.
Cancelling Automatic Payments
After submitting your cancellation request, remember to cancel any automatic payments associated with Lexington Law. Log in to your billing account portal and go to the payment settings to halt automatic credit card debits or bank account withdrawals.
Following Up
To confirm that your Lexington Law membership has been successfully cancelled, request written confirmation from the company. You can also check your credit card or bank statements to ensure that recurring charges have stopped. If charges continue, contact Lexington Law again and, if necessary, dispute the charges with your credit card company or bank.
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Cancellation policy
Lexington Law is a law firm that helps rebuild credit scores for users across the US. The company promises to help improve credit scores by identifying and removing errors and inaccuracies from credit reports. However, you may want to cancel their services due to a variety of reasons, including the steep fees.
Lexington Law allows users to cancel their subscription anytime. You can cancel your engagement agreement at any time by contacting the company. Before cancelling, it is important to review your specific cancellation policy, which should be easily accessible on Lexington Law's website or by calling customer service. Once you are clear on the cancellation policies, you can notify Lexington Law via phone, email, or postal mail.
Cancelling by Phone:
Call (844) 346-3403 and select the "current client" option. Then, request to speak to a member of the client services team and provide your information, including your full name, address, phone number, social security number, and email address linked to your Lexington Law account.
Cancelling by Email:
Email [email protected] or [email protected] with "Cancellation Request" in the subject line. Include your full name, account number, and the date you want your last day of service to be. Request written cancellation confirmation.
Cancelling by Mail:
Print and complete Lexington Law's Termination Form and mail it to the following address:
Lexington Law Firm
Attn: Cancellations
360 N 700 E Ste A
Provo, UT 84606
Make copies before mailing and send mail with delivery confirmation tracking to ensure its arrival.
Additional Tips:
- After officially requesting cancellation, remember to stop automatic payments if you have them set up.
- You can also use apps such as DoNotPay or Rocket Money to streamline the cancellation process and submit the request online.
- If you cancel your membership within 5 days of enrollment, you will receive a full refund. Otherwise, you will be charged the full monthly fee, plus any additional service fees.
- If charges continue after cancelling your account, you are entitled to take action against the company.
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What to do after cancelling
After cancelling your Lexington Law subscription, there are a few things you should do to ensure a smooth transition and maintain your financial goals.
Firstly, confirm that your cancellation request has been processed by Lexington Law. You can do this by requesting written confirmation via email or mail. It is important to double-check that all automatic payments have been halted to prevent any unexpected charges. Review your bank statements and credit card bills to ensure that no further charges are being made by Lexington Law.
Next, consider your ongoing financial goals and whether you want to continue improving your credit score. You can do this by monitoring your credit score and keeping track of any changes to your credit reports. This can be done independently or with the help of other credit repair companies. If you choose to continue working on your credit score, research affordable DIY credit repair options or alternative services that can help you maintain good credit.
To maintain and improve your credit score, there are several proactive steps you can take. These include paying down debt balances, setting up automatic payments on all open accounts to avoid late fees, and limiting the number of new credit lines you apply for, as opening too many accounts can negatively impact your score. Additionally, continue to dispute any remaining errors found on new credit reports.
If you encounter any issues after cancelling your Lexington Law subscription, such as unexpected charges or disputes, consider using a personal finance management app like Rocket Money or DoNotPay to help resolve these issues. These apps can provide assistance in cancelling subscriptions, tracking your spending and net worth, and even drafting legal scripts in the case of a small claims court complaint.
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Common issues
While Lexington Law has helped many clients improve their credit scores, there are some common issues that people face with their services.
One of the most common problems is the time it takes to see results. Credit repair is not an overnight process, and it can take several months to see improvements. This can be frustrating for clients who are expecting quick results. Additionally, some clients have reported that their credit score did not change even after paying for the services for several months.
Another issue is the cost of the services. Lexington Law charges $139.95 per month for their single plan, and there are additional focus tracks available that provide targeted help, which come at an extra cost. Some clients have complained about unclear and expensive fees, which can add up over time.
Some clients have also reported issues with getting certain negative items removed from their credit reports. While Lexington Law offers comprehensive credit repair services, there is no guarantee that all negative items will be removed. This can be frustrating for clients who are expecting to see a significant improvement in their credit score.
Furthermore, there have been reports of billing issues after cancelling the service. Some clients have found that they continue to be charged even after cancelling their account. This is a serious breach of trust, and clients are entitled to take action against the company in such cases.
Lastly, there have been complaints about long wait times when trying to contact customer support. This can make it difficult for clients to resolve their issues in a timely manner.
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Frequently asked questions
You can cancel your Lexington Law subscription by calling a client service agent, using the live chat feature on their website, or by submitting a request through the contact form. You will need to provide your full name, contact details, and your exact request. You can also cancel by email or post.
If you are cancelling by email, you will need to include your full name, account number, and the date you want your last day of service to be. You should also request a written cancellation confirmation. If you are cancelling by post, you will need to print and complete Lexington Law's Termination Form and mail it to their address in Provo, Utah.
Yes, you can pause your membership at any time without permanently cancelling it. Contact Lexington Law's client service agents to learn how.
You may want to cancel your subscription if you have achieved your credit goals, or if Lexington Law has not made progress in disputing or removing errors within the first three to nine months.
