Keith Mack
If you can't find WiFi at a law library, there may be a few reasons. Firstly, some law libraries may not offer WiFi services at all, instead opting for wired Ethernet connections. In other cases, you may be unable to connect due to technical difficulties with your device or the library's network. Most libraries provide a troubleshooting guide to help you resolve connection issues, but they cannot guarantee a successful wireless connection. It's important to note that library staff are generally not permitted to handle your device or provide extensive technical assistance. To use the WiFi, you may need to accept a WiFi policy, which could include certain restrictions, such as filtered content or limited access to printing and library databases.
| Characteristics | Values |
|---|---|
| Location | LA County Library, Wisconsin State Law Library, Dane County Law Library, Milwaukee County Law Library |
| Wi-Fi Availability | Free and unlimited Wi-Fi |
| Network Name | CountyLibraryWiFi/Judicial_Guest |
| Password | Available at the reference desk |
| Network Filtering | Filtering is enabled and cannot be removed |
| Wireless Connection | Wireless network is functioning properly |
| Wireless Access | Available during business hours (8:00 a.m. to 5:00 p.m., Monday through Friday) |
| Wireless Range | Accessible from the library and its parking lots |
| Wireless Connection Support | Basic assistance provided by library staff; staff cannot assist in setting up personal devices |
| Power Outlets | Available for use as long as no library equipment is unplugged and it does not create an unsafe condition |
| Subscription Databases | Westlaw, Lexis Advance, primary law databases (case law, statutes, codes), law reviews, forms, treatises |
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What You'll Learn
Troubleshooting tips to connect to WiFi
If you are having issues connecting to WiFi, there are a few general steps you can take to try and resolve the issue. First, check that your device's WiFi is turned on. If you are using a laptop, some models have a physical WiFi switch, so make sure that this is enabled. Next, check your signal strength by observing the signal bars. If the signal is weak, move your device closer to the router and remove any obstructions. If you are still unable to connect, try turning your WiFi off and on again, and ensure that Airplane mode is disabled.
If you are using a Windows device, you can run the automated Network and Internet troubleshooter, which will attempt to diagnose and fix the problem. You can also try the following: Go to Settings > Network & Internet > WiFi, then select Manage known networks. Click on your WiFi network and select 'Forget', then reconnect to the network by re-entering the password. This will create a new connection to your internet service provider.
If you are still unable to connect, you can try flushing your DNS and renewing your IP address. Open Command Prompt as an Administrator and type 'ipconfig /flushdns', followed by 'ipconfig /renew' and press Enter after each command. You should also ensure that any proxy settings are disabled.
If you are using a smartphone, you can try restarting your device. If this does not work, you can reset your network settings. Open your phone's Settings app, tap System Reset options, then Reset WiFi, mobile & Bluetooth. If you are still unable to connect, try connecting to another WiFi network to see if the issue is with your device or the network.
If you are in a library and are unable to connect to the WiFi, the staff may be able to provide a troubleshooting guide or confirm that the wireless network is functioning properly. However, they are often not permitted to provide technical assistance or handle your device.
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Library staff assistance with WiFi
Many libraries offer free Wi-Fi access to their patrons, including the LA County Library and the Wisconsin State Law Library. However, library staff assistance with WiFi is often limited to basic support.
Library staff can typically confirm that the wireless network is functioning properly and offer general guidance. They may provide you with a troubleshooting guide to help you configure your device and connect to the WiFi. However, it is important to note that staff members are generally not permitted to handle patrons' personal devices, including laptops, tablets, or smartphones. The library cannot accept liability for any issues that may arise from handling personal equipment.
If you are experiencing issues with your device or WiFi connection, you may be directed to contact the manufacturer of your hardware or software for more specialised assistance. Library staff will not be able to provide in-depth technical support or help with setting up your device to work with the library's WiFi.
To connect to the WiFi at the LA County Library, you will need to bring a WiFi-enabled device and connect to the network named "CountyLibraryWiFi." You may also need to release any old IP addresses and disable any proxy IP addresses on your device. The Wisconsin State Law Library also offers free wireless internet for researchers using their own devices, and Ethernet connections are available for those without wireless capabilities.
While library staff are a valuable resource for basic WiFi assistance, they may not be able to provide comprehensive technical support. Patrons are encouraged to familiarise themselves with the library's WiFi setup and bring their own WiFi-enabled devices to ensure a smooth connection to the internet.
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WiFi availability outside the library
Many libraries offer free Wi-Fi access to their patrons. The LA County Library, for example, provides unlimited free Wi-Fi both inside and outside of their library locations, including in their parking lots. To access the Wi-Fi, you simply need to bring a Wi-Fi-enabled device and connect to the library's network. No library card is required. The Wisconsin State Law Library also provides free wireless internet access for researchers using their own devices, and users can also connect via an Ethernet connection.
While libraries generally offer Wi-Fi within their premises, some may not provide outdoor access. In such cases, you may need to enter the library to connect to their network. It is always a good idea to check with the library staff about the availability and range of their Wi-Fi signal if you plan to use it outside the building. They can also provide basic assistance to ensure the wireless network is functioning properly. However, they are typically not permitted to handle personal devices or provide extensive technical support for your connection issues.
Some libraries offer enhanced resources and online services, such as access to computers, subscription databases, and e-books. For instance, the LA County Library allows patrons to check out laptops and Kindle Paperwhites from select locations. They also offer streaming and downloading services for eBooks, eAudiobooks, magazines, music, and movies with a library card. Similarly, the Wisconsin State Law Library provides access to Westlaw and Lexis Advance, which include primary law databases at the state and federal levels.
It is important to note that library Wi-Fi access may be filtered or restricted for all users by order of the local authorities. These restrictions cannot be removed and patrons must adhere to the library's Acceptable Use Policy when utilising their wireless services. Additionally, printing may not be available from the wireless network, and you may need to use a library workstation for certain database resources.
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WiFi access on personal devices
Many libraries offer free Wi-Fi access to users with wireless-enabled devices. For example, LA County Library offers unlimited free Wi-Fi both inside and outside of their library locations, with no library card required. The Wisconsin State Law Library also provides free wireless internet access to researchers using their own devices.
However, library staff are generally not permitted to provide technical assistance with personal devices. They can provide basic assistance in confirming that the wireless network is functioning properly and may be able to offer a troubleshooting guide. But they cannot handle personal devices or provide support in setting up a connection. If you need assistance with your device, you should contact the manufacturer of your hardware or software.
To connect to library Wi-Fi, you will typically need to use the library's configuration settings. This may involve connecting to a specific network and entering a password, which may be posted at the reference desk. Some libraries may also require you to read and accept their Wi-Fi policy before connecting.
It is worth noting that library Wi-Fi access may be filtered for all users, and printing and access to certain databases may only be available through library workstations rather than personal devices. Additionally, the network administrator may remove or block any computer or device believed to pose a security risk.
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WiFi access on public computers
Many libraries offer free wireless internet access to users with wireless-enabled devices. For example, the LA County Library offers unlimited free Wi-Fi both inside and outside of their library locations, while the Wisconsin State Law Library provides free wireless internet for researchers using their own devices or an Ethernet connection.
However, it is important to note that library staff may not always be able to provide technical assistance with connecting to the Wi-Fi or setting up personal devices. While they can provide basic assistance and confirm that the wireless network is functioning properly, they are generally not permitted to handle users' laptops, devices, network cards, or configuration settings. Therefore, users may need to troubleshoot any connection issues on their own or seek assistance from the manufacturer of their hardware or software.
When using public Wi-Fi, it is important to take certain precautions to protect your security and privacy. Here are some tips to keep in mind:
- Verify the name of the network: Ask the library staff for the correct name of their Wi-Fi network to avoid connecting to a malicious hotspot or "evil twin" network set up by cybercriminals.
- Use a secured network: Whenever possible, connect to secured public networks that require some form of authentication, such as agreeing to terms and conditions, registering an account, or entering a password.
- Enable security features: Keep your firewall enabled and ensure your security software, operating systems, browsers, and antivirus programs are up to date to protect against viruses, malware, and other online threats.
- Avoid sensitive activities: Do not access personal bank accounts or sensitive personal data on unsecured public networks. Even on secured networks, be cautious when entering login credentials or conducting financial transactions.
- Use multi-factor authentication: Enable two-factor authentication (2FA) or multi-factor authentication (MFA) on services that offer it to add an extra layer of protection to your accounts.
- Log out of accounts: Always log out of your accounts when you're finished instead of simply closing your web browser.
- Be aware of your surroundings: Never leave your device unattended in a public place, and be aware of who may be watching your online activities.
By following these precautions, you can help protect your data and privacy while using Wi-Fi on public computers in libraries or other locations.
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Frequently asked questions
No, you do not need a library card to connect to the Wi-Fi at the LA County Library.
Library staff can confirm that the wireless network is functioning properly and offer basic assistance. However, they cannot assist in setting up personal laptops or devices to work with Wi-Fi.
Try the following troubleshooting tips: close and reopen your browser, ensure that your device is assigned an IP address from the Access Point, and disable any proxy IP addresses.
If you are still unable to connect, contact the manufacturer of your hardware or software for assistance. Library staff are not permitted to handle personal devices or provide technical assistance beyond providing a troubleshooting guide.
