
Service animals and emotional support animals (ESAs) are often confused with one another, but they are distinct in the eyes of the law. Service animals are protected by the Americans with Disabilities Act (ADA), which requires state and local governments, businesses, and non-profit organizations to allow service animals in most places, even those with no pets policies. However, the ADA does not cover ESAs, which are instead protected by the Fair Housing Act (FHA). While the FHA enables ESA owners to live with their assistance animal, exempt from pet fees or restrictions, it does not grant ESAs access to public spaces. The Air Carrier Access Act (ACAA) previously allowed ESAs on flights, but this was amended in 2021, and now only service animals are protected. State and local laws vary, with some providing additional protections for ESA owners, while others target fraud.
Can Ban Laws Affect ESA or Service Animals?
Characteristics | Values |
---|---|
Service animals allowed in places with a "no pets" policy | Yes |
ESA allowed in places with a "no pets" policy | No |
ESA allowed in public spaces | No |
ESA allowed in housing with a "no pets" policy | Yes |
ESA allowed in housing with a "no pets" policy in California | Yes, but misrepresentation can result in a $1,000 fine and/or six months in jail |
ESA allowed in housing with a "no pets" policy in New York | Yes, but misrepresentation is punishable under state anti-fraud statutes |
ESA allowed in housing with a "no pets" policy in Alabama | Yes, but businesses selling fraudulent ESA letters or registrations face civil penalties up to $3,000 |
ESA allowed in housing with a "no pets" policy in New Jersey | Yes, but subject to certain pet policies |
ESA allowed in housing with a "no pets" policy in Illinois | Yes, but the landlord can deny or rescind the request if the animal poses a direct threat or physical damage to the property |
ESA allowed in housing with a "no pets" policy in Georgia | Yes, but subject to local pet laws |
ESA allowed in housing with a "no pets" policy in Arkansas | Yes, but stricter ESA letter requirements |
ESA allowed in housing with a "no pets" policy in Iowa | Yes, but stricter ESA letter requirements |
ESA allowed on flights | No |
Ban on certain dog breeds affects service animals | No |
What You'll Learn
Service animals vs emotional support animals
Service animals and emotional support animals (ESAs) are both used by people with disabilities to help them fully participate in everyday life. However, there are some key differences between the two.
Service animals are typically dogs that have received specialized training to perform specific tasks for individuals with disabilities. These tasks must be directly related to the individual's disability. For example, a service dog might provide stability for someone with difficulty walking, pick up items for a person in a wheelchair, or alert a person with hearing loss to approaching people or dangers. Service animals are recognized under the Americans with Disabilities Act (ADA), which requires state and local government agencies, businesses, and non-profit organizations to allow service animals in most places where the public can go, even if they have a "`no pets`" policy. However, service animals in training are not considered service animals under the ADA, and some states may have specific breed restrictions that apply even to service animals.
Emotional support animals, on the other hand, are not limited to dogs and do not require specialized training. Instead, they provide emotional support, companionship, and comfort to individuals with disabilities, including those with mental health conditions. ESAs are not considered service animals under the ADA because they have not been trained to perform specific tasks. However, they are recognized under the Fair Housing Act (FHA), which allows ESA owners to live in any housing situation, including those with "no-pet" policies. Landlords must provide "reasonable accommodation" and cannot discriminate against tenants with ESAs, as long as the ESA owner can provide legitimate documentation of their mental health condition and the ESA's role in providing relief. While the FHA applies nationwide, some states have additional requirements, such as a 30-day client-provider relationship for ESA letters.
In terms of taking these animals into public spaces, some states or local governments have laws that allow people to bring emotional support animals into public places, but this is not guaranteed under the ADA. In the workplace, both service animals and emotional support animals may be allowed as a reasonable accommodation for individuals with disabilities, but this is not regulated by the ADA. Instead, it is up to the employer to decide, and they may request documentation to establish the existence of a disability and the role of the animal.
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ESA laws by state
While the Fair Housing Act (FHA) applies nationwide in the US, some states have additional laws concerning Emotional Support Animals (ESAs) that can add more requirements and regulations.
Some states, like California, Arkansas, and Iowa, have stricter ESA letter requirements, including mandates for a 30-day client-provider relationship. Other states, like New Jersey, may have relevant local pet laws that indirectly affect ESA owners. For example, unlike service animals, which are automatically exempt from all pet policies in rental situations, ESAs are not. So, an ESA owner would need to adhere to specific pet behavior and nuisance rules. While landlords are required to make reasonable accommodations for individuals with ESAs, they are allowed to set restrictions on animal behavior and cleanliness.
In Illinois, the Assistance Animal Integrity Act states that a housing provider can deny or rescind a request for accommodation if the animal poses a direct threat or physical damage to the property, or engages in harmful or destructive behavior that the owner has not taken any effective action to correct.
In Georgia, there are no state-specific emotional support animal laws, but there are local pet laws that may affect ESA owners. For example, in Atlanta, if a domesticated animal makes continuous noise for ten minutes or more, the owner can be fined for their animal being a nuisance.
In addition to the above, it is worth noting that service animals are allowed to be with their person, even in places that don’t allow pets. For example, a restaurant cannot require a person with a service dog to sit outside. However, a business or state/local government can ask someone to remove their service animal if it is not housebroken or is out of control.
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ESA letters
The legal landscape concerning ESA laws and ESA letters can be confusing, and it varies across different states. While the Fair Housing Act (FHA) applies nationwide, some states, such as California, Arkansas, and Iowa, have stricter ESA letter requirements, including mandates for a 30-day client-provider relationship. According to the FHA, animals that provide support or service are not considered pets, and this federal law allows ESA owners to live in any housing situation, even those with "no-pet" policies.
Landlords must provide "reasonable accommodation" to people with disabilities, including psychological disabilities, such as those with Emotional Support Animals (ESAs). ESA owners must submit a legitimate ESA letter to the landlord, proving that they have a mental health condition as per the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5), and that the ESA provides relief.
However, it is important to note that ESAs are not automatically exempt from all pet policies in rental situations, unlike service animals. Landlords are required to make reasonable accommodations for individuals with ESAs but can set restrictions on animal behaviour and cleanliness. For example, in New Jersey, ESA owners are still subject to certain pet policies. Landlords can ask owners to correct any bad behaviour in their ESA, and if the owner fails to do so, the landlord can evict or deny the ESA request.
In terms of taking ESAs into public places, it depends on the specific laws of the state or local government. Some state or local governments have laws that allow people to take emotional support animals into public places, but this is not a right under the Americans with Disabilities Act (ADA), which makes a distinction between psychiatric service animals and emotional support animals.
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ESA housing rights
The Fair Housing Act (FHA) applies to many types of housing, both public and privately owned. Under the FHA, landlords must provide "reasonable accommodation" to people with disabilities, including psychological disabilities, and animals that provide support or service are not considered pets. This means that landlords must allow tenants to keep emotional support animals (ESAs) and service animals, even if they have a "no-pet" policy. However, it's important to note that ESAs are not considered service animals and therefore do not have the same rights under the law.
While the FHA applies nationwide, some states, such as California, Arkansas, and Iowa, have stricter ESA letter requirements, including mandates for a 30-day client-provider relationship. Other states, like New Jersey, may have relevant local pet laws that indirectly affect ESA owners, such as requiring them to adhere to specific pet behaviour and nuisance rules. In Illinois, the Assistance Animal Integrity Act allows housing providers to deny or rescind requests for accommodation if the animal poses a direct threat or physical damage to the property or engages in harmful behaviour that the owner has not corrected.
To qualify as a service animal under the Americans with Disabilities Act (ADA), a dog must be trained to perform a specific job or task related to a person's disability. Emotional support animals, which provide comfort just by being with a person, do not fall under this category. However, some state or local governments have laws that allow people to take emotional support animals into public places.
In terms of housing rights, service animals are allowed to accompany their owners in most places, even those with "no-pets" policies. However, a business or state/local government can ask someone to remove their service animal if it is not housebroken or is out of control. Additionally, service animals may be restricted from certain areas, such as operating rooms or burn units, where their presence could compromise a sterile environment.
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ESA travel rights
Emotional support animals (ESAs) are companion animals that provide comfort and support to individuals with emotional disabilities such as anxiety. While they do not have the same federally protected rights as trained service dogs, ESAs have certain travel rights.
The Fair Housing Act (FHA) applies to all fifty states and mandates that landlords must provide "reasonable accommodation" to people with disabilities, including those with psychological disabilities who have ESAs. Landlords must allow ESAs even if their building has a "no-pet" policy, and they cannot charge pet fees or deposits. However, landlords can deny an ESA if it poses a safety threat, causes damage, or imposes an undue financial burden. Some states, such as California, Arkansas, and Iowa, have stricter ESA letter requirements, including mandates for a 30-day client-provider relationship.
When it comes to air travel, ESAs are not automatically permitted to fly in the cabin for free as they once were. The Air Carrier Access Act (ACAA) has undergone recent changes that now limit ESA travel rights. Airlines now generally only permit trained service dogs to travel without extra fees, and ESAs must travel as pets, subject to fees and restrictions. However, some airlines, such as American, United, Delta, and Alaska Airlines, do allow small pets to fly in the cabin if they fit in a carrier under the seat. It is important to check each airline's policy before booking, as well as the regulations of your destination, as some countries have strict quarantine laws. To travel with an ESA, you will need a valid ESA letter from a licensed mental health professional, as well as health certificates and proof of up-to-date vaccinations.
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Frequently asked questions
No. Unlike service animals, which are allowed in most places that do not allow pets, ESAs are not granted access to public accommodation spaces.
Yes. To live with an ESA, you must submit a legitimate ESA letter to your landlord, proving that you have a mental health condition and that your ESA provides relief.
Yes. A landlord can deny or rescind an ESA request if the animal poses a direct threat or physical damage to the property, or engages in harmful behaviour that the owner has not taken effective action to correct.
Yes, generally, service animals are allowed to be with their person, even in places that don't allow pets. However, there are some exceptions, such as operating rooms or burn units in hospitals, where the animal's presence could compromise a sterile environment.
No. Local laws that prohibit specific breeds of dogs do not apply to service animals.