
Lawful Permanent Residents (LPRs) in the United States have certain rights and responsibilities, including the use of self-service kiosks in some cases. When it comes to travel, LPRs can use their permanent resident card or a NEXUS card at Global Entry kiosks/portals in Canadian Preclearance locations when entering Canada or the United States. Additionally, LPRs in participating counties can utilize self-service kiosks for vehicle-related services, such as registration renewals, but these kiosks have certain limitations and may not support all transaction types or payment methods. It is important for LPRs to be mindful of their status and comply with requirements, such as applying for a Re-entry Permit when travelling outside the United States for extended periods.
| Characteristics | Values |
|---|---|
| Use of self-service kiosks by Lawful Permanent Residents (LPRs) | LPRs can use self-service kiosks at airports with their passport, U.S. Lawful Permanent Resident card, or NEXUS card. |
| NEXUS card usage | NEXUS cards can be used at designated kiosks and eGates for entry into Canada from anywhere in the world. |
| Kiosk transaction limitations | Self-service kiosks cannot process Commercial Driver License (CDL), Temporary Licenses/Photo ID (X-Series), or Non-Expiring Licenses transactions. |
| Kiosk payment limitations | Self-service kiosks cannot accept cash or checks. |
| LPR travel outside the U.S. | LPRs planning to travel outside the U.S. for a year or more need a Re-entry Permit (Form I-131). Staying outside the U.S. for an extended period without a permit may result in abandonment of LPR status. |
| Returning to the U.S. as an LPR | LPRs who have been outside the U.S. for an extended period due to uncontrollable reasons may be eligible for an SB-1 Visa to return. |
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What You'll Learn

Global Entry kiosks in the US
Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travellers upon arrival in the United States. Members can enter the U.S. by accessing the Global Entry processing technology at selected airports. Global Entry kiosks are available at major U.S. airports, including:
- Dallas/Ft. Worth International Airport (DFW)
- Ft. Lauderdale/Hollywood International Airport (FLL)
- George Bush Intercontinental Airport, Houston (IAH)
- John F. Kennedy International Airport, New York (JFK)
- Lambert - St. Louis International Airport (STL)
- Minneapolis/St. Paul International Airport (MSP)
At the airport, program members proceed to the Global Entry lanes, where processing technology is used to expedite their entry. This includes capturing a photo to verify their membership.
To use the Global Entry kiosks, members must scan their fingerprints and their passport, answer on-screen questions, and pose for a photo. The kiosks speed up the customs entry process, but members may still be selected for further examination when entering the U.S. It is important to note that members will still need to collect their baggage and go through the final checkpoint, where they will need to present their kiosk printout.
U.S. citizens, lawful permanent residents, and citizens of other participating countries are eligible for the program if they meet certain requirements. To gain access, applicants must undergo a background check to ensure they are low-risk travellers.
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NEXUS kiosks in Canada
NEXUS is a program that allows pre-screened travellers expedited processing when entering the United States and Canada. Members can use dedicated processing lanes at designated northern border ports of entry, NEXUS kiosks when entering Canada by air, and Global Entry kiosks when entering the United States via Canadian Preclearance airports.
NEXUS kiosks and eGates are provided by airport authorities but are built to Canadian Border Services Agency (CBSA) standards and must be certified before activation. No personal information is stored on the kiosks or eGates. The only information retained is stored securely on CBSA systems, in accordance with government information, privacy, and security policies.
When using the NEXUS kiosk or eGate for the first time, travellers will be prompted to upload their passport photo. If travellers do not have their passport on their first passage, they cannot use the NEXUS kiosk or eGate and must have their identity verified by a border services officer. Their passport photo will be stored in CBSA systems to be used by the NEXUS kiosks and eGates for identity verification.
When using the NEXUS kiosk or eGate, travellers will be prompted to:
- Scan their membership card or passport.
- Verify their identity using facial recognition technology.
- Answer questions on the kiosk's screen.
- Declare any goods they are bringing into Canada.
- Collect their receipt.
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APC self-service kiosks at the airport
The use of self-service kiosks at airports has been a significant development in streamlining the border control process. One such example is the Automated Passport Control (APC) kiosks, which are available in over 40 airports in the United States. APC is a US Customs and Border Protection (CBP) process that expedites passport checks and border control procedures for individuals travelling to and from the US.
The APC self-service kiosks are accessible to a broad range of travellers, including all US and Canadian residents, as well as international visitors who have been accepted into the Visa Waiver Program. Upon arrival at the immigration and customs section of the airport, individuals with B1, B2, or D visas are directed to a separate line for APC kiosks. These kiosks are designed to be user-friendly, offering language options such as English, French, Spanish, German, Italian, Dutch, Chinese, and Japanese.
Using the APC kiosks, travellers can scan their passports or relevant documents, such as a Green Card, and answer a series of questions related to their personal and flight information. This automated process performs the necessary checks for border control, eliminating the need for travellers to fill out a physical customs declaration form. Once the kiosk process is complete, travellers receive an electronic receipt and a QR code, which they then present to a CBP officer for final inspection before entering the United States.
While the APC kiosks have enhanced efficiency in border control processes, it is worth noting that the use of self-service kiosks at airports is evolving. Recently, there has been a shift towards implementing facial recognition technology for identity verification. As a result, some airports have started phasing out self-service kiosks that do not support facial verification, prioritising the deployment of this new technology to enhance security and streamline the overall traveller processing procedure.
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Facial verification NEXUS kiosks
NEXUS is a trusted traveller program that allows for travel by air, land, and boat. It is a collaboration between the US and Canada. NEXUS members can use facial verification kiosks or eGates to enter Canada from anywhere in the world. The kiosks are user-friendly and use facial verification technology to save members time.
When using the NEXUS kiosk, you will be prompted to tap your NEXUS card, and your passport may be scanned to add your photo to your membership profile. The process for using a NEXUS eGate is the same as for the NEXUS kiosk, except eGates process travellers one at a time, and users must be 16 or older. If the NEXUS kiosk or eGate can’t verify your identity, you will be directed to see an officer for a visual inspection.
It is important to note that you should always travel with your passport and/or proof of permanent residence, as you may be required to prove your citizenship or permanent residence status. While NEXUS members can enjoy the benefits of Global Entry at no additional cost, it is important to remember that you cannot use your NEXUS card at Global Entry kiosks outside of Canadian Preclearance locations.
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eGates for entry into Canada
When entering Canada, all travellers must complete a declaration. This can be done at a kiosk or eGate, or via a declaration card. eGates are available at most Canadian airports, and you will need to verify your identity and make an on-screen declaration.
If you are a member of a trusted traveller program, such as NEXUS, you can use the automated kiosks or eGates for faster processing. NEXUS members can use the designated NEXUS lane and their membership card to enter Canada at all designated NEXUS air, land, and marine ports of entry. It is important to note that you must still travel with your passport and/or proof of permanent residence, as you may be required to prove your citizenship or permanent residence status.
At Canadian Preclearance locations, you can use your passport, U.S. Lawful Permanent Resident card, or NEXUS card at Global Entry kiosks/portals. At all other ports, you will need to use your passport or Lawful Permanent Resident card.
The NEXUS kiosk can be used with up to four other members, while the eGate processes travellers one at a time and is only available to those 16 years of age or older. If the NEXUS kiosk or eGate cannot verify your identity, you will be directed to see an officer for verification.
It is worth noting that Canadian citizens are recommended to travel with a valid Canadian passport, as it is the only universally accepted identification document for international travel. Additionally, Express Entry is an online system that manages immigration applications for skilled workers.
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Frequently asked questions
Lawful permanent residents can use the self-service kiosk.
Lawful permanent residents can use their passport, U.S. Lawful Permanent Resident card, or NEXUS card when using the Global Entry kiosks/portals in Canada Preclearance locations.
Yes, if you reside in a county that is participating in the kiosk program. Your requirements will remain the same, based on the county you live in.
No, transactions for Commercial Driver Licenses (CDL), Temporary Licenses/Photo ID (X-Series) or Non-Expiring Licenses (Permanent ID, Code 30) cannot be processed on the self-service kiosks.
Yes, you can pay reinstatement fees on the self-service kiosk. You will need to enter your driver's license number, identification number, or social security number.

















