
Florida's Electronic Mail Communications Act prohibits unsolicited commercial electronic mail, also known as spam, that contains false or misleading information. The Act allows for lawsuits against spammers by the Attorney General, Internet Service Providers, and consumers. Consumers can file complaints through the Attorney General's website, which are entered into a database for potential enforcement action. Spam laws vary across states, and at the federal level, the CAN-SPAM Act of 2003 attempts to address unsolicited commercial email.
| Characteristics | Values |
|---|---|
| Name of the Act | Florida Electronic Mail Communications Act |
| Year | 2004 |
| Purpose | To promote the integrity of electronic commerce and protect the public and legitimate businesses from deceptive and unsolicited commercial electronic mail |
| Definition of SPAM | Unsolicited commercial electronic mail |
| Definition of "Affirmative consent" | The recipient of electronic mail expressly consented to receive the message either in response to a clear and conspicuous request or at the recipient's own initiative |
| Definition of "Computer virus" | A computer program that is designed to replicate itself or affect another program or file in the computer by attaching a copy of the program or other set of instructions to one or more computer programs or files without the consent of the owner or lawful user |
| Prohibited | Fraudulent, false, or deceptive e-mail messages and the distribution of software designed to falsify information in the e-mail header |
| Permissible | Prevent or limit a provider of Internet access service from adopting a policy regarding commercial or other electronic mail |
| Remedies | In addition to remedies available under federal or state law, spammers may be sued by the Attorney General, Internet Service Providers, and may have to pay actual damages or damages of $500 for each unlawful message and attorney's fees and costs |
| Complaints | Can be filed through the state's Attorney General website |
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What You'll Learn

The Electronic Mail Communications Act
Under the Electronic Mail Communications Act, spammers may be sued by the Attorney General, Internet Service Providers, and recipients of the unlawful messages. Violators may be subject to damages of $500 for each unlawful message, as well as attorney's fees and costs. In addition, violators may be subject to additional remedies and penalties available under other federal and state laws.
The Act does not prevent Internet Service Providers from adopting policies regarding commercial or other electronic mail, including the right to decline to transmit certain types of messages. It also does not render lawful any policy or action that is unlawful under any other provision of law.
Florida residents who receive unsolicited commercial electronic mail messages that violate the Electronic Mail Communications Act can file a complaint through the state's Attorney General website. These complaints are entered into a database for potential enforcement action, although due to the high volume of complaints, consumers should not expect a personal response.
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Florida Statutes, Chapter 668, Part III
Under the Act, spammers may be sued by the Attorney General or by Internet Service Providers and may have to pay actual damages or damages of $500 for each unlawful message, as well as attorney's fees and costs. Violators of the Act are also subject to additional remedies and penalties available under other federal and state laws.
The Act defines "affirmative consent" as the recipient of an email expressly consenting to receiving the message in response to a clear and conspicuous request for their consent or at their own initiative. It also defines a "computer virus" as a computer program designed to replicate itself or affect another program or file in the computer by attaching a copy of the program or other sets of instructions without the consent of the owner or lawful user.
The Act includes provisions for the confidentiality of intelligence or investigation information, civil remedies, service provider immunity, unfair and deceptive trade practices, the public records status of email addresses, and criminal violations.
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How to file a complaint
If you have received an email prohibited under Florida law, you may file a complaint. SPAM complaints filed with the Florida Attorney General's office are entered into a database for potential enforcement action. Due to the enormous volume of SPAM complaints received, the office cannot send a personal response to each complaint. However, you will receive an electronic confirmation that your complaint has been received.
- Identify the criteria for prohibited emails: According to Florida's Electronic Mail Communications Act, prohibited emails include those that are fraudulent, false, or deceptive. It also prohibits the distribution of software designed to falsify information in the email header, concealing the true origin of the message. Emails are prohibited if they are unsolicited and not from someone with whom you have a prior transaction or relationship.
- Gather evidence: Before filing a complaint, ensure you have all the necessary information and evidence. This includes the email in question, any relevant headers or metadata that show the origin of the email, and any other supporting documentation.
- Locate the complaint form: Visit the Florida Attorney General's website to locate the complaint form. The website is likely to have detailed information on the complaint process, including any specific requirements or additional steps.
- Complete the complaint form: Provide all the requested information accurately and thoroughly. Include any relevant details about the prohibited email, such as the sender's information, the content of the email, and how it violates Florida's Electronic Mail Communications Act.
- Submit the complaint: Follow the instructions provided by the Florida Attorney General's office to submit your complaint. This may include submitting the form online, via email, or through postal mail. Be sure to retain a copy of your complaint and any confirmation of receipt for your records.
- Monitor for updates: While a personal response to each complaint is not guaranteed, the Florida Attorney General's office may provide updates on their website regarding enforcement actions taken against specific targets. Keep an eye on their website and subscribe to any relevant alerts or newsletters to stay informed.
In addition to filing a complaint, it is recommended to review educational resources and stay vigilant to protect yourself from scams or identity theft promoted through deceptive emails.
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$41 $54

What constitutes a violation
In Florida, the Electronic Mail Communications Act (Chapter 668, Part III, Florida Statutes) prohibits unsolicited commercial electronic mail messages that falsify email routing information or contain false or misleading information. This includes any electronic mail message that may interfere with any trade or commerce, such as messages containing computer viruses.
If you receive an unsolicited email that you believe violates Florida law, you can file a complaint with the state Attorney General's office. The complaint will be entered into a database for potential enforcement action by the Attorney General, who monitors complaints for trends and potential targets for enforcement.
Under Florida law, a violation of § 668.603 is deemed an unfair and deceptive trade practice, and violators are subject to penalties and remedies provided for in the statute. The CAN-SPAM Act, which sets the rules for commercial email and establishes requirements for commercial messages, also applies. This law gives recipients the right to have senders stop emailing them and spells out penalties for violations. Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $53,088, and more than one person may be held responsible for violations.
Florida's spam laws also address the activities of any entity related to the design, manufacture, or distribution of any technology or product used to violate or circumvent the law. Additionally, the law requires that you honour a recipient's opt-out request within 10 business days. You cannot charge a fee or require the recipient to provide any personally identifying information beyond an email address as a condition for honouring the request. Once a recipient has opted out, you cannot sell or transfer their email addresses, except to a company hired to help you comply with the CAN-SPAM Act.
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Penalties for violations
Criminal penalties can include imprisonment for up to five years for accessing someone else's computer to send spam without permission, using false information to register for multiple email accounts or domain names, relaying or retransmitting multiple spam messages through a computer to mislead others about the origin of the message, or harvesting email addresses or generating them through a dictionary attack. The Act also provides for imprisonment of up to three years for falsifying header information in multiple spam messages and initiating and transmitting such messages.
In addition to federal penalties, Florida's Electronic Mail Communications Act imposes its own penalties for violations. Spammers may be sued by the Attorney General or by Internet Service Providers and may have to pay actual damages or damages of $500 for each unlawful message, as well as attorney's fees and costs. Violators are also subject to additional remedies and penalties available under other federal and state laws.
There are certain defenses available if you're charged with violating the CAN-SPAM Act, such as proving a lack of fraudulent intent or demonstrating compliance with certain aspects of the Act. If a third party sent the spam emails without your knowledge or against the terms of your agreement with them, this may also be a defense. However, businesses are generally responsible for monitoring third-party compliance with the Act.
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Frequently asked questions
Spam is unsolicited email, also known as junk mail or UCE (Unsolicited Commercial Email).
Florida's Electronic Mail Communications Act prohibits fraudulent, false, or deceptive email messages and the distribution of software designed to falsify information in the email header.
Spammers may be sued by the Attorney General, Internet Service Providers, and may have to pay actual damages or damages of $500 for each unlawful message, attorney's fees, and costs.
Florida residents can report spam emails by filing a complaint through the state's Attorney General website. The complaint will be entered into a database for potential enforcement action.
Be vigilant about the emails you receive and only open emails from senders you know and trust. You can also follow accepted permission-based email guidelines, such as only sending emails to those who have opted in or expressly consented to receive them.













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