Apple has been found in breach of EU competition rules, with the European Commission opening a non-compliance procedure against the company. The EU's Digital Markets Act (DMA) requires Apple to allow alternative app stores and sideloading, or the ability to download apps directly from a website. Apple has been accused of breaking these rules by charging excessive fees to app developers and making it difficult for customers to find pricing information. The company has disputed the EU's characterisation of its operating system iOS as an important gateway for business users and has challenged the DMA, saying that regulators have misinterpreted and misapplied the legislation. This has led to investigations and ongoing dialogue between Apple and the EU to ensure compliance with EU laws.
Characteristics | Values |
---|---|
EU law requiring changes to Apple's App Store | Digital Markets Act (DMA) |
Apple's response to the law | Challenged the law; announced changes to iOS, Safari, and the App Store to comply with the law |
EU's stance on Apple's response | Found Apple in breach of EU competition rules; opened a non-compliance procedure against Apple |
Apple's stance on the EU's stance | Apple has made changes to comply with the DMA; Apple's plan complies with the law |
What You'll Learn
Apple's compliance with the EU's Digital Markets Act (DMA)
Apple has been found to be in breach of the EU's Digital Markets Act (DMA), with the European Commission opening a non-compliance procedure against the company. The DMA is a 2022 law aimed at loosening the power of the world's largest tech companies, such as Apple, in areas like e-commerce, social media, and messaging.
The European Commission, which acts as the EU's antitrust and technology regulator, found that Apple broke new laws designed to protect smaller competitors and allow consumers to find cheaper and alternative apps. In particular, the Commission took issue with Apple's practices of charging excessive fees to app developers for purchases made within seven days of linking out to the commercial app and making it difficult for customers to find pricing information.
Apple has denied criticism that it has not done enough to open up its closed ecosystem as required under the DMA, stating that it has complied with the legislation. The company's lawyer, Kyle Andeer, said that Apple ensured it complied with the law while also remaining consistent with its values and the language it has developed with its users.
Apple has made changes to iOS, Safari, and the App Store to comply with the DMA. These changes include allowing app developers to distribute their iPhone apps directly to consumers instead of through the App Store and letting developers distribute their apps to users in the EU outside of the App Store. Users of iPhones and iPads in the EU will now be able to use alternative app stores and have access to competing payment methods and browsers.
The EU has given Apple 12 months to comply with the DMA before it faces fines of up to 10% of its global revenues.
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EU competition law and Apple's App Store
Apple has been accused of breaching EU competition rules by preventing software developers on its App Store from steering users to other venues. The European Commission has opened a non-compliance procedure against Apple, stating that the company's rules of engagement do not comply with the Digital Markets Act (DMA). The DMA is a set of regulations aimed at preventing large tech companies from dominating the market and stifling competition.
The European Commission's preliminary findings suggest that Apple's restrictions on app developers breach the DMA as they prevent developers from freely informing users about alternative options and directing them to other channels. Apple has been given time to rectify these practices and avoid fines. The company has made changes to comply with the DMA, but the European Commission is still investigating whether these changes are sufficient.
The EU's digital competition rules are designed to protect smaller competitors and allow consumers to find cheaper and alternative apps. The DMA requires large tech platforms like Apple to allow app developers to inform customers of alternative purchasing options and direct them to those offers without any fees or restrictions. Apple's practice of charging a "core technology fee" of 0.50c for every app installation from outside the App Store is being examined by the European Commission as part of their investigation.
Apple's App Store has long been controlled tightly, with strict rules on the apps and services allowed on iPhones and iPads. The company has resisted calls to loosen its grip on the App Store but has recently made some changes in response to the EU's Digital Markets Act. These changes include allowing alternative app stores and payment methods, as well as offering a choice of web browsers. Apple maintains that its plan complies with the law and that the majority of developers will pay the same or less in fees under the new business terms.
Apple's response to the European Commission's investigation and the potential impact of the DMA on the company's business practices in the EU are ongoing developments. The outcome of this process will shape the future of Apple's App Store policies and the wider technology industry in the region.
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Apple's dispute of EU rules labelling its 5 App Stores as one service
Apple has challenged the EU's Digital Markets Act (DMA) rules, disputing the designation of its five App Stores as a single core platform service. The company argues that EU regulators have misinterpreted and misapplied the new legislation that came into effect last May. Apple's five App Stores are located on iPhones, iPads, Mac computers, Apple TVs, and Apple Watches, each designed to distribute apps for specific operating systems and Apple devices.
The iPhone maker's dispute centres around the DMA's requirements that would allow third parties to inter-operate with its services and let business users promote their offers and conclude contracts with customers outside its platform. Apple contends that these requirements are onerous and that the European Commission made "material factual errors" in concluding that its five App Stores comprise a single core platform service.
Apple also disputes the characterisation of its operating system, iOS, as an important gateway for businesses to reach end users. The company argues that iOS should not be subject to the associated interoperability obligation. This challenge is part of Apple's broader legal dispute with the EU, which includes a challenge to the legal treatment of iOS filed in November 2023.
Additionally, Apple's lawsuit takes issue with the EU's classification of iMessage as a number-independent interpersonal communications service (NIICS). Apple argues that iMessage does not meet the criteria of a NIICS as it is not fee-based and does not monetise through hardware sales or personal data processing. This classification led to an investigation into whether iMessage should comply with DMA rules.
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Apple's investigation into iMessage compliance with DMA rules
Apple has been under scrutiny by the European Commission for its non-compliance with the EU's Digital Markets Act (DMA). The Commission has launched investigations into Apple's practices, including its App Store policies and iMessage service.
In June 2024, the European Commission found Apple to be in breach of EU competition rules, specifically the DMA, which is designed to protect smaller companies and allow consumers more choices in the tech business's app store. The Commission's preliminary findings gave Apple 12 months to comply before facing fines of up to 10% of its global revenue.
At the heart of the investigation are Apple's practices of charging high fees to app developers for purchases made within seven days of linking out to the commercial app and the "core technology fee" charged per installation of a developer's app on a phone. The Commission argues that these fees go beyond what is necessary and that Apple makes it difficult for customers to find pricing information.
In addition to the App Store investigation, the European Commission is also examining whether Apple's iMessage service should be designated as a "core platform service" under the DMA. iMessage has been marked as a "number-independent interpersonal communications service" by the Commission, and they are investigating whether it meets the requirements to be regulated under the DMA. Google and a group of major European telcos, including Vodafone, Deutsche Telekom, Telefónica, and Orange, have argued that iMessage is an "important gateway between business users and their customers" and should be regulated as a "core" service. They contend that iMessage meets the threshold for being a core platform service, as it is operated by a company with substantial revenues and a significant number of monthly active business users in the EU.
Apple, however, disputes this designation, arguing that iMessage is not fee-based, monetized, or popular enough in the EU to warrant being considered a core platform service. They also claim that it lacks business-focused features. Apple has recently announced that iPhones will support RCS, a cross-platform messaging standard, alongside iMessage, but it is unclear how this will impact the EU's investigation.
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Apple's consumer law rights
Apple, as a company that sells products to consumers, is subject to consumer protection laws and regulations in the countries where its products are purchased and used. These laws and regulations vary by jurisdiction, but generally provide consumers with certain rights and remedies in the event of issues with their Apple products.
In the European Union, Apple is designated as a "gatekeeper" under the Digital Markets Act (DMA) in relation to its iOS, App Store, and Safari browser. This designation means that Apple must comply with specific obligations and requirements under the DMA, which aim to promote contestability and fairness in digital markets.
One of the key requirements of the DMA is to allow alternative app stores and payment methods. Apple has been resistant to these changes but has made some concessions to comply with EU law. For example, Apple has introduced alternative business terms for iOS apps in the EU, including reduced commissions and payment processing fees. However, Apple has been accused of making these changes in a narrow and unsatisfactory manner, retaining control over app stores and introducing warnings to scare users away from using alternative payment options.
In addition to the DMA, Apple is also subject to other EU laws and regulations, such as competition laws. The European Commission has opened non-compliance procedures against Apple, accusing the company of breaching EU competition rules by squeezing out smaller competitors and denying consumers alternative choices. Apple has disputed these claims and challenged the DMA in court, arguing that EU regulators have misinterpreted and misapplied the legislation.
Overall, Apple's compliance with consumer law rights in the EU has been a subject of ongoing debate and scrutiny. While the company has made some changes to its practices in response to EU laws, there are still concerns about its commitment to promoting fair competition and protecting consumer choices.
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Frequently asked questions
Yes, Apple has to comply with EU laws. In 2024, Apple was found to be in breach of EU competition rules and given 12 months to comply with the Digital Markets Act (DMA) or face fines.
The DMA is a 2022 EU law aimed at loosening the power of the world's largest tech companies, including Apple, in areas like e-commerce, social media, and messaging.
Apple has challenged the DMA, disputing the EU's designation of its five App Stores as a single core platform service. The company has also expressed dissatisfaction with the DMA, stating that it introduces security and privacy risks. Despite this, Apple has made changes to iOS, Safari, and the App Store to comply with the DMA.
Users of iPhones and iPads in the 27-nation bloc will be able to use alternative app stores to download apps, utilize competing payment methods within apps, and choose from alternative browsers when setting up a new device.